About Us | Pikify - Connecting Kenya with Trusted Service Providers

Our Story

From a simple idea to Kenya's leading service marketplace

Building Bridges in Kenya's Service Economy

Pikify was founded in 2020 by a team of Kenyan entrepreneurs who saw a critical gap in the service industry. While Kenya has thousands of skilled service providers—from house maids and plumbers to tutors and electricians—connecting them with people who need their services was inefficient, unreliable, and often unsafe.

We started with a simple mission: to create a trusted platform where Kenyans could find reliable service providers quickly and safely. What began as a small startup in Nairobi has grown into a nationwide network connecting thousands of service providers with clients across all 47 counties.

Today, Pikify is more than just a platform—it's a community. We're empowering skilled Kenyans to grow their businesses, helping families find trustworthy help, and contributing to the growth of Kenya's digital economy.

2020

Pikify founded in Nairobi with focus on connecting house help with families

2021

Expanded to include plumbers, electricians, and tutors. Launched verification system

2022

Reached 10,000+ service providers across Kenya. Launched mobile app

2023

Expanded to all 47 counties. Introduced secure payments and insurance

Our Mission & Vision

Driving our purpose and guiding our growth

Our Mission

To empower service providers across Kenya by connecting them with clients through a trusted, efficient, and transparent platform that creates economic opportunities and builds lasting relationships.

Our Vision

To become Kenya's most trusted service marketplace where every skilled Kenyan can build a sustainable business and every household can find reliable help with just a few clicks.

Our Promise

We commit to maintaining the highest standards of safety, reliability, and customer satisfaction while fostering a community built on trust, respect, and mutual growth.

Our Core Values

The principles that guide everything we do at Pikify

Trust & Safety

We verify all service providers and implement safety measures to ensure every transaction is secure and reliable for both providers and clients.

Community First

We believe in building a supportive ecosystem where service providers can thrive and clients can find help they can depend on.

Innovation

We continuously improve our platform with technology that makes service discovery easier, faster, and more efficient for everyone.

Transparency

Clear pricing, honest reviews, and open communication form the foundation of every interaction on our platform.

Empowerment

We're committed to creating economic opportunities and helping service providers build sustainable businesses.

Excellence

We strive for excellence in every aspect of our service, from customer support to platform reliability.

Meet Our Leadership Team

The passionate individuals driving Pikify's mission forward

David Mwangi

CEO & Founder

Former tech entrepreneur with 10+ years experience in digital platforms. Passionate about economic empowerment.

Sarah Akinyi

Chief Operations Officer

Operations specialist with background in service industry management and customer experience optimization.

James Omondi

Head of Technology

Software engineer with expertise in scalable platforms and mobile technologies. Leads our tech innovation.

Grace Wanjiku

Head of Community

Community builder focused on nurturing relationships with service providers and ensuring their success.

Our team is supported by over 50 dedicated professionals across operations, technology, customer support, and marketing who work tirelessly to make Pikify Kenya's most trusted service platform.

Connecting Kenya, One Service at a Time